Acura

Burrard Acura

730 Terminal Avenue
Directions Vancouver, BC V6A 2M5

  • Local : 604-736-8890
  • Sales: 1 (888) 278-9171
  • Service: 1 (888) 237-4935
Info

Services & Parts Team


Click on one of the people below to find out more information.

  • Hilbert Wong
    Lot Attendant


    3b4bfb491e6b4d198b7f0d10e9104f7e
  • Torrey Toribio
    Lot Attendant


    542a0ecc23fe4f1ca8834ad016d9bcbd
  • Patrick Campbell
    Detailer


    92bbb05d322941aa997a739f477333a4
  • Otto Ang
    Parts Supervisor
    604-736-9929

    Length of time at Burrard Acura: 17 years
    Hobbies: Cycling, photography, martial arts
    Language Spoken: English, Cantonese
    Special skills: To create a positive and harmonious working environment where people can excel at their jobs while satisfying our customer needs!

     

    A little about myself:

    -Born in Vancouver
    -Married with 3 children 
    -Studied accounting in college
    -Worked six years at Subaru dealer in Toronto, Ontario
    -25 years working at Honda/Acura dealers
    -6 years at Burrard Acura (total 30+ years in parts business)
    -In my spare time, I enjoy art in its many forms.

     

    For all of your parts needs, please feel free to contact Otto!

    7f22b9a273164f81a4fe19aae4de8b48
  • Gary Cheung
    Lot Attendant


    ff75c400507a48ad80e0a624051d705f
  • Trushar Hajiraker
    Service Advisor
    604.736.8832

    Length of time time with Burrard Acura: February 1998

    Hobbies: Road trips, camping

    Languages Spoken:  Gujarati, English

    A little about myself:

    Trushar has always been interest in cars throughout his childhood; he started off small keeping a hot wheel collection and then started building model cars.  When he got into high school he pursued mechanics and enjoying working on cars. After high school he worked as a lube technician for a few years and realized he didn't desire to become a technician but had a knack for customer service.  He has been with Burrard Acura since 1998 and continues to enjoy work.


    Review:

    Vishva Minichiello -  ★★★★★
    I have been with Burrard Acura since 2002 where I serviced my Honda (and now my other vehicles) due to the proximity of my work location. Trushar H, the service advisor, provides nothing but exceptional service each and every time. After speaking to him about my vehicle maintenance I can tell he is passionate about cars. He provides professional service and answers all my questions. I don't work close to the new location, but Trushar is the reason I continue to get my vehicles serviced at Burrard Acura.

    08b91e521e1c417393f37ccafe22d2d6
  • Brian Josephson
    Parts Advisor

    Length of time at Burrard Acura: 5 years
    Hobbies:  Photography, cycling & car detailing
    Language Spoken:  English

     

    A little about Brian:

    Brian has worked in the Automotive Industry since 2006, starting at a Toyota and Lexus dealership in Port Moody. During his time in the industry, Brian developed and honed his Automotive knowledge regarding Lot Management, Car Detailing, and Mechanics. Shortly After joining Burrard Acura, Brian was Promoted to Parts Advisor where he works closely with Technicians and Customers alike regarding their parts needs.

    850a76e0b72641f3a3a68a9bbac11849
  • James Lee
    Service Advisor
    604.736.8832

    Length of time time with Burrard Acura: November 2009

    Hobbies: Driving, soccer and eating

    Languages Spoken:  English, Cantonese and Basic Mandarin

    A little about myself:

    Starting off in the automotive industry as a lot attendant has been more promising then expected. Learning the basics, attention to detail and customer service were the most important things I've learned and mastered. Soon after, I was given an opportunity to work in the Parts Department where my skills matured further. Being organized and efficient, I have learned to service customers even better.  Fast forward a bit and found myself in Burrard Acura as a Service Advisor. With great team mates and mentors, I have found my place to be.


    Review:

    Jonathan Lo★★★★★
    Well, I've always been impressed by their services at this location. So I live in Richmond and there is Richmond Acura here. Although we have a location down in Richmond i do very much prefer the one down by terminal, Burrard Acura. So each and every time I go for servicing. James Lee has always given me outstanding service. Forget to mention, I drive a Honda S2000 so accordingly I'm supposed to go to Honda instead but i don't. The mechanics has done Amazing work to my car including a Engine rebuild just a few months back. I truly and highly recommend if anyone goes for servicing down on Terminal, please do give James Lee visit as i don't think anyone else couldn't give better service. One last thing they always try their best in giving you the best pricing.

    fb57c83c33474a60b07352ddf502edb6
  • Kelvin Lau
    Detailer


    b044327116be49c2ab7588d6811a63b1
  • Peter Lui
    Parts Advisor

    Length of time at Burrard Acura: 20

    Hobbies: cars, singing, skating & basketball

    Language Spoken: English, mandarin, cantonese

    Special skills: Handyman

     

    A little about Peter:

    I went to BCIT and received a certificate in automotive trades in 1996. I also studied nights at Langara College and received a certificate in Business Administration in 1998. I volunteered at Deer Lake Chrysler Parts department in 1996, before working at Burrard Acura. At Burrard Acura, I started by washing cars and shuttling customers. Later, I did some automotive detailing and parts.  I then moved into warranty administration & when an opening in the parts department came up, I jumped at the opportunity. I have been a parts advisor ever since and I love my job, product and the people I meet. I constantly try my best to keep up with the ever changing line up and technology. I am looking forward to serving you.

    5cb333872bd249748ed359d032665a63
  • Eddie Ng
    Service Advisor
    607.736.8890

    Length of time time with Burrard Acura: September 2011

    Hobbies:  Hanging out with friends, movies and travelling

    Languages Spoken:  English, Cantonese

    Special Skills: Multi-tasking, patience

    A little about myself:

    Eddie started his career at Acura 3 years ago, originally as a lot attendant, since then, through hard work and dedication, Eddie has come become the Service Advisor that many of the customers at Burrard Acura are now familiar with.


    Review:

    Ben Ma - ★★★★★
    Had an amazing experience with the Burrard Acura Service team. They were all very helpful and provided me with excellent customer service! My service adviser Eddie Ng gave me a detailed rundown of all the cost and explained to me in detail on why and what I needed to be fixed. Eddie also contacted me and confirmed with me beforehand of potential repairs that might need to be done before going ahead with it. This small gesture Eddie provided gave me the trust that is lacking in some of the other dealerships. Thank you Eddie and everyone at Burrard Acura for the amazing experience!

    8371592dc6ea4faa90cdbfd8c0bdcef9
  • Yoichi Torimoto
    Apprentice Technician


    5f2106babf724da0bb33ac4ae7a5039f
  • Charlie Vu
    Lot Attendant


    4fe395682ad24434a76ecfd528d088b8
  • Dale Williams
    Company Courier Driver

    Review:

    Allie Mathew - ★★★★★
    Always great customer service at this location. One thing that really stood out for me was the driver Dale. Amazing customer service from him and answered all my questions and concerns. 

    00c4c9a214a646bb90b68b29d1d6186c
  • Michael Wong
    Service Advisor
    604.736.8832

    Length of time time with Burrard Acura: November 2001

    Hobbies:  Weight training, music, travelling and reading

    Languages Spoken:  English

    A little about myself:

    Michael has been involved in the automotive industry since and early age.  Having started off with studying the basics of automotive repairs in high school, he has always had an interest in the inner workings of automobiles.  Along with knowledge of the automotive industry and a knack for helping people he was proven to be a perfect fit for working in this industry.


    Review:

    Ava Leung - ★★★★★
    Michael Wong the service manager is definitely an expert in his field. He makes good recommendations and explains everything well. He makes you feel confident in your decision making regarding your vehicle. He will answer all your questions and has great follow up. I will definitely be bringing my Acura for service here due to his excellent customer service skills.

    f3fde1bcd03c41af9d12f90e577361c2
// //